At Skoghs, we specialize in outdoor apparel and offer reliable shipping options for our customers.

Shipping Methods

We offer free flat shipping on orders over $100. For orders under $100, we have three shipping plans to choose from: Flat shipping at $7.99, Express shipping at $8.99, and VIP shipping at $12.99. Delivery times vary depending on your location and the shipping method selected: Flat shipping: 7–15 business days, Express shipping: 2–7 business days,VIP shipping: 1–2 business days.

Signature-Required Deliveries

For orders over $500, we require a signature upon delivery. This helps ensure your package is securely handed over.

Claims & Investigations

If a package is marked as delivered but not received, customers must contact the carrier directly to initiate any further investigation.

We may assist with submitting carrier claims; however, carrier determinations are final and binding.

Refunds for Non-Delivery

Refunds or replacements will not be issued for orders confirmed as delivered by the carrier.

Processing Time

International orders are typically processed within 1-3 business days, excluding weekends, holidays, and peak volume periods.

Transit times vary by destination and carrier and are estimates only. Delivery timeframes are not guaranteed.

Duties, Taxes & Import Fees

International shipments may be subject to customs duties, VAT, GST, brokerage fees, or other import charges imposed by the destination country.

These charges are:

  • Determined by the destination country
  • Not included in our product or shipping prices (unless explicitly stated at checkout)
  • The responsibility of the customer

We do not control or estimate customs fees and cannot reimburse or refund duties or taxes.

Customs Delays

Customs processing times vary by country. We are not responsible for delays caused by customs clearance or import regulations.

Delivery Confirmation & Risk of Loss

All international shipments include tracking, where available.

Once a shipment is marked as delivered by the carrier to the address provided at checkout, responsibility transfers to the customer.

We are not responsible for packages lost, stolen, or misdelivered after confirmed delivery.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for delays, losses, or additional fees caused by incorrect or incomplete address details.

Refused or Unclaimed Shipments

If a shipment is refused, abandoned, or returned due to unpaid duties/taxes:

  • Original shipping costs are non-refundable
  • Return shipping costs and carrier fees will be deducted from any eligible refund
  • In some cases, returned international shipments are destroyed by customs and are not recoverable

For any questions about shipping, please contact us at [email protected].